MONEY BACK GUARANTEE
We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get the refund in 15 days after the claim process finishes.
1. Contact us
Go to your order history and select the item. Discuss the issue with the us and see possible solutions.
We can comply with other relevant legal requirements (warranty, return, etc.) that may be applicable depending on your location as buyer. For instance, in most EU countries you will generally have a 2-year legal conformity warranty and a 14-day free right to return (please note that in case of return, the buyer must bear the cost of returning the products to the seller).